[rt-devel] Archives of closed calls
Rajeesh Kumar
rajeesh at aalayance.com
Thu Jan 3 01:51:22 EST 2002
We are using the Request Tracker version 1.0.7., it's pretty good. But we have some clarifications.
1) How do we get the Archives of closed calls. At present once the a call is closed it's getting removed from the list. do we need to configure anything to retain the closed calls.
Regards,
Rajeesh Kumar M.P
System Administrator,
Aalayance E-Com Services Pvt Ltd,
26/1 24 th Main, 5th Phase,
JP Nagar,
Bangalore - 560078
Phone - 2995692
Mobile - 98451-75794
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