[rt-devel] Archives of closed calls

Alesh Mustar alesh at sportina.si
Sat Jan 5 13:40:32 EST 2002


RT 1.0.7 is OUT-OF-DATE, current version is 2.0.11, upgrade ASAP! It's
well worth it.

A.

On Thu, 3 Jan 2002, Rajeesh Kumar wrote:

> We are using the Request Tracker version 1.0.7., it's pretty good. But we have some clarifications.
>
>
> 1) How do we get the Archives of closed calls. At present once the a call is closed it's getting removed from the list. do we need to configure anything to retain the closed calls.
>
>
> Regards,
> Rajeesh Kumar M.P
> System Administrator,
> Aalayance E-Com Services Pvt Ltd,
> 26/1 24 th Main, 5th Phase,
> JP Nagar,
> Bangalore - 560078
> Phone - 2995692
> Mobile - 98451-75794
>
>
>





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