[rt-devel] Deriving Queue from Mail Address

[Philip Warner]

We're trying to replace our existing system with RT, and there is one thing that we could add to RT: the existing system uses a generic alias in Postfix (eg. @bugs.here.com which maps to, eg, 'generic-bugs'). The users send mail to '<system-name>@bugs.here.com', and the system deposits the message in the appropriate list.

We there be any interest in in patches to rt-mailgate to add a '--parse-to-address' option that would use the name part of the 'To' address to derive the queue and action?

This technique of aliasing avoids having to add a new mail alias for each new system.


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