[rt-devel] Priority in SelfService
Benjamin Boksa
b.boksa at sidebysite.de
Fri Nov 29 05:52:25 EST 2002
Hi rt-users, hi rt-devel,
the following files allow a requestor to configure the Priority of a
ticket via the SelfService interface. The Priority can be defined when
creating the ticket and later be changed.
To use it just unpack the attached file in
/path/to/rt2/local/WebRT/html and give those who should be able to
Modify the Priority the right to ModifyTicket.
Any comments are welcome (espacially about any security concerns with
ModifyTicket...).
Regards,
Benne
P.S.: Yesterday I wrote a mail with the subject "Initial Priority for
SelfService" which I sent from a wrong account so that it hasn't made
it's way to the list yet. It just gives the ability to specify the
InitialPriority. This one has more functionality.
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Benjamin Boksa
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