[rt-devel] rtfm 2.0b6 won't insert article in ticket reply

[Jorn Hass]

I have seen the same thing, but haven't had a time to go digging yet.

Regards, Jörn Hass
Senior Systems Engineer, Infrastructure.
Internet Solutions
Tel:		+27 (11) 575 1000
Fax:		+27 (11) 388 3362
E-mail:		jorn.hass at is.co.za
WWW:		http://www.is.co.za
 

-> -----Original Message-----
[snip]
-> I installed rtfm 2.0b6 and created my first article.  The article
-> shows up fine (except I had to put in hard-returns in the article or
-> it came out as one loooong line ;-)
-> 
-> When I go to a ticket reply, I can search for that article in RTFM
-> just fine.  Clicking on the "go" button next to it doesn't, however,
-> include the message in the response.  Entering the article number
-> directly also doesn't include it, either.
-> 
-> What *does* happen is that the quoted text of the original ticket is
-> appended to itself.
-> 
-> Anyone else seen this?  Tips on where to start debuggering?
-> 
[snip]




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