[rt-devel] rtfm 2.0b6 won't insert article in ticket reply

[Jesse Vincent]

Send mail to rtfm-bugs at fsck.com

	-j


On Thu, Apr 10, 2003 at 12:14:07PM -0400, Vivek Khera wrote:
> I have rt 3.0.0 running under speedycgi.  everything seems to be doing
> well so far.
> 
> I installed rtfm 2.0b6 and created my first article.  The article
> shows up fine (except I had to put in hard-returns in the article or
> it came out as one loooong line ;-)
> 
> When I go to a ticket reply, I can search for that article in RTFM
> just fine.  Clicking on the "go" button next to it doesn't, however,
> include the message in the response.  Entering the article number
> directly also doesn't include it, either.
> 
> What *does* happen is that the quoted text of the original ticket is
> appended to itself.
> 
> Anyone else seen this?  Tips on where to start debuggering?
> 
> FreeBSD 4.8
> Apache 2.0
> SpeedyCGI
> RT 3.0.0
> RTFM 2.0b6
> Perl 5.8.0
> MySQL 4.0.12
> 
> *all* perl modules are up-to-date with CPAN.
> 
> -- 
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> Vivek Khera, Ph.D.                Khera Communications, Inc.
> Internet: khera at kciLink.com       Rockville, MD       +1-240-453-8497
> AIM: vivekkhera Y!: vivek_khera   http://www.khera.org/~vivek/
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