[rt-devel] RT::Scrip=HASH(0x15445d4): Couldn't prepare Open Tickets

[Stanislav Sinyagin]

Hi, 

while testing Atrijus' patch, I found the following messages in 
rt.log when I added the correspondence by e-mail (I am the requestor, 
and nobody is the owner). I didn't yet notice the side effects, perhaps 
they will be seen when there's an owner:

[Wed Apr 30 07:17:09 2003] [info]: Ticket 97 created in queue 'rt' by ssinyagin
 (/opt/rt3/lib/RT/Ticket_Overlay.pm:598)
[Wed Apr 30 07:17:19 2003] [debug]: limiting to 50 rows (/opt/rt3/lib/RT/Interf
ace/Web.pm:567)
[Wed Apr 30 07:22:13 2003] [debug]: Found a ticket ID. It's 97 (/opt/rt3/lib/RT
/Interface/Email.pm:156)
[Wed Apr 30 07:22:13 2003] [info]: RT::Scrip=HASH(0x10b1e80): Couldn't prepare 
Open Tickets (/opt/rt3/lib/RT/Scrip_Overlay.pm:338)
[Wed Apr 30 07:22:14 2003] [info]: <rt-3.0.2pre4-97-348.9.38339629810606 at as8833
.net> #97/348 - Scrip 4  (/opt/rt3/lib/RT/Action/SendEmail.pm:91)
[Wed Apr 30 07:22:15 2003] [info]: <rt-3.0.2pre4-97-348.9.38339629810606 at as8833
.net> No recipients found. Not sending.
 (/opt/rt3/lib/RT/Action/SendEmail.pm:170)
[Wed Apr 30 07:22:15 2003] [info]: <rt-3.0.2pre4-97-348.8.99333280018581 at as8833
.net> #97/348 - Scrip 5  (/opt/rt3/lib/RT/Action/SendEmail.pm:91)
[Wed Apr 30 07:22:16 2003] [info]: <rt-3.0.2pre4-97-348.8.99333280018581 at as8833
.net> No recipients found. Not sending.
 (/opt/rt3/lib/RT/Action/SendEmail.pm:170)
[Wed Apr 30 07:25:51 2003] [debug]: Converting 'Windows-1252' to 'utf-8' (/opt/
rt3/lib/RT/I18N.pm:204)
[Wed Apr 30 07:25:51 2003] [debug]: Found a ticket ID. It's 97 (/opt/rt3/lib/RT
/Interface/Email.pm:156)
[Wed Apr 30 07:25:52 2003] [info]: RT::Scrip=HASH(0x15445d4): Couldn't prepare 
Open Tickets (/opt/rt3/lib/RT/Scrip_Overlay.pm:338)
[Wed Apr 30 07:25:52 2003] [info]: <rt-3.0.2pre4-97-349.2.93799292896246 at as8833
.net> #97/349 - Scrip 4  (/opt/rt3/lib/RT/Action/SendEmail.pm:91)
[Wed Apr 30 07:25:53 2003] [info]: <rt-3.0.2pre4-97-349.2.93799292896246 at as8833
.net> No recipients found. Not sending.
 (/opt/rt3/lib/RT/Action/SendEmail.pm:170)
[Wed Apr 30 07:25:54 2003] [info]: <rt-3.0.2pre4-97-349.14.0524853344174 at as8833
.net> #97/349 - Scrip 5  (/opt/rt3/lib/RT/Action/SendEmail.pm:91)
[Wed Apr 30 07:25:54 2003] [info]: <rt-3.0.2pre4-97-349.14.0524853344174 at as8833
.net> No recipients found. Not sending.
 (/opt/rt3/lib/RT/Action/SendEmail.pm:170)


--- Stanislav Sinyagin <ssinyagin at yahoo.com> wrote:
> The message sent in 8bit Latin1 was accepted, the ticket text 
> is displayed correctly, and the autoreply has the correct encoding.
> Bravo!