[rt-devel] queue creation buglets in 2.1.76

Wed Feb 26 04:36:25 EST 2003

On Wed, Feb 26, 2003 at 04:08:37AM -0500, Jesse Vincent wrote:
> 
> On Wed, Feb 26, 2003 at 09:58:38AM +0100, Louis-David Mitterrand wrote:
> > With 2.1.76:
> > 
> > - After pressing submit in the queue creation interface the description
> >   field returns empty, even though it has been taken into account. 
> 
> Could you please send mail to rt-3.0-bugs at fsck.com

Done.

> > - the top drop-down list next to "new ticket" is not updated with the
> >   newly created queue until logout/login,
> 
> already noted in the rt3 queue as #2088 and 2161 (2161 will be merged
> into 2088) at http://rt3.fsck.com (login as guest/guest)

Will check that first next time.

On an unrelated matter I have a problem with the mailgate, here is the
alias:

	lnc-it:         "|/usr/local/rt3/bin/rt-mailgate --queue lnc-it --action correspond --url http://rt.premier.fr/"
	lnc-it-comment: "|/usr/local/rt3/bin/rt-mailgate --queue lnc-it --action comment --url http://rt.premier.fr/"

And here is the error:

	Feb 26 10:28:38 uruk postfix/local[19322]: 06F5B581A6: to=<lnc-it at uruk.lncsa.com>, relay=local, delay=1, status=bounced (Command died with status 11: "/usr/local/rt3/bin/rt-mailgate --queue lnc-it --action correspond --url http://rt.premier.fr/". Command output: RT server error.   The RT server which handled your email did not behave as expected. It said:     <html><body>  <p align="center"><font face="Verdana, Arial, Helvetica, sans-serif"><b>System error</b></font></p> <table border="0" cellspacing="0" cellpadding="1">  <tr>   <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>error:</b>&nbsp;</font></td>   <td align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">Undefined subroutine &RT::CanonicalizeAddress called at /usr/local/rt3/lib/RT/Interface/Email.pm line 287.<br></font></td>  </tr>  <tr>   <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>context:

RT cant find a subroutine CanonicalizeAddress.

	Feb 26 10:28:37 uruk /dev/null: Converting 'us-ascii' to 'utf-8'

Why "/dev/null" ?

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