[rt-devel] NotifyOwner and NotifyOwnerAsComment
Rafael Maximo
maximo at empresa.com
Wed Jan 15 17:01:23 EST 2003
Hi,
I'm not sure if i'm posting this on the right place, if so tell me where i
should have posted.
I'm having i little problem with NotifyOwner and NotifyOwnerAsComment on RT
2.0.15, I created these 2 scrips and it's working in some way but I
discovered that when RT receive a new Ticket and click on "Comment" or
"Reply" link write the message and set a new Owner, this new owner that i
just set don't receive anything but any comment or reply done after this,
the owner receives without problems. Why the Owner don't receive in the
first time i set it? How can I change that?
I also tried to look at the list archives but I didn't find anything.
bye.
Rafael Máximo
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