[rt-devel] New Release of the Statistics package

Harald Wagener hwagener at hamburg.fcb.com
Thu Jul 24 07:19:22 EDT 2003


Hello list,
I am pleased to release a new version of the statistics package. This 
version is independent of mod_perl and intended for use with RT 3. 
Usability with RT 2 is not tested or aimed at. Prerequisites are a 
working RT 3 installation and GD::Graph. Apache::GD::Graph is not 
needed, and no reconfiguration of the web server is needed.
Graphs are by default written in png format.

The statistics package is an adaptation of the famous statistics 
package originally written by Simon Cozens. This is the first release 
by me, the new maintainer.

Put the Tabs in <path to rt3>/local/html/Elements/ if You want to 
select the Statistics pages from the web ui. Extract the 
Statistics3.tgz to <path to rt3>/share/html.
Have fun with Statistics.

Please be reminded that this is only a pre release, as this contains 
some documented and undocumented hacks.

Known bugs/Missing features:

- no localization - everything is in english.
- no parametrization of graphs
- the 'Calls by Day' statistics page does not scale well with high 
amounts of tickets. It needs almost a minute to load on a P4/1000 with 
a ~4800 tickets database
- The 'Time to Resolve' statistics page might render strange graphs on 
days where no ticket has been resolved yet.

Any suggestions to improvement of code, feature requests etc. are very 
welcome!

Jesse, would you mind putting this into the rt 3 contrib directory?

Regards,
     Harald Wagener

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