[rt-devel] New Release of the Statistics package

[Senoner Samuel]

I also have the debian install, Rt 3.0.2 on my test server
 
I copied Tabs in /usr/share/request-tracker3/html/Elements/Tabs
And untared Statistics in /usr/share/request-tracker3/html

I see the pages and the tab.
But I always get the result with maximal ticket numbers, I lookup up the
log, this is repeated a couple of times:

[Thu Jul 24 16:36:11 2003] [error]: Invalid Date Op: <= at
/usr/share/perl5/RT/T
ickets_Overlay.pm line 347.

Stack:
  [/usr/share/perl5/HTML/Mason/Request.pm:283]
  [/usr/share/perl5/RT/Tickets_Overlay.pm:347]
  [/usr/share/perl5/RT/Tickets_Overlay_SQL.pm:222]
  [/usr/share/perl5/RT/Tickets_Overlay_SQL.pm:301]
  [/usr/share/perl5/RT/Tickets_Overlay.pm:1970]
  [/usr/share/perl5/RT/Tickets_Overlay.pm:1688]
 
[/usr/share/request-tracker3/html/Statistics/CallsQueueDay/index.html:42
]
  [/usr/share/request-tracker3/html/autohandler:171]
 (/usr/share/perl5/RT/Tickets_Overlay_SQL.pm:302)

Invalid Date Operator, perhaps it is something with my Date format
settings?
When I instert date and time in RT, for example for due I use following
syntax DD/MM/YYYY HH:MM

Samuel Senoner



-----Original Message-----
From: Paul Wagland [mailto:pwagland at allshare.nl] 
Sent: Thursday,24 July,2003 15:06
To: Harald Wagener
Cc: Rt-Devel at Lists. Fsck. Com
Subject: RE: [rt-devel] New Release of the Statistics package


> Hello list,

Hello Harold!

> I am pleased to release a new version of the statistics package. This 
> <snip> Any suggestions to improvement of code, feature requests etc. 
> are very welcome!

Just a couple of thoughts:

1. If you change your Tabs so that the path =>  'Statistics/index.html'
then the whole kit and kaboodle can sit in local. The problem is that if
"Statistics/index.html" does not exist in the mason master directory
then it will not do the Statistics/ -> Statistics/index.html expansion.
This of course also needs to be done in Statistics/Elements/Tabs. This
is very useful for us on Debian, since then we can just drop the whole
lot into /usr/local/share/request-tracker3/html.

2. (I know I run a screwy setup but) if you can include relative paths
for the Charts then you can see them even if the name resolution does
not work. This sometimes happens on VLANS when you are forced to access
the site by IP
;-)

3. What would also be useful is an overview of the total of open and/or
stalled tickets for a queue.

4. Thanks for all the great work!

5. Hope this helps :-)

Cheers,
Paul


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