[rt-devel] New Release of the Statistics package

Harald Wagener hwagener at hamburg.fcb.com
Thu Jul 24 12:23:58 EDT 2003


On Donnerstag, 24. Juli 2003, at 17:41 Uhr, Senoner Samuel wrote:

> I also have the debian install, Rt 3.0.2 on my test server

I am on 3.0.4 already. Is it possible for You to upgrade and test again?

> I copied Tabs in /usr/share/request-tracker3/html/Elements/Tabs

This is not ideal, since You copied over the original Tabs. It should  
not break anything, but the changes for the Statistics will vanish if  
You upgrade to a newer version.

> And untared Statistics in /usr/share/request-tracker3/html
>
> I see the pages and the tab.
> But I always get the result with maximal ticket numbers, I lookup up  
> the
> log, this is repeated a couple of times:
>
> [Thu Jul 24 16:36:11 2003] [error]: Invalid Date Op: <= at
> /usr/share/perl5/RT/Tickets_Overlay.pm line 347.
>
> Stack:

[snip]

> [/usr/share/request-tracker3/html/Statistics/CallsQueueDay/index.html: 
> 42
> ]

I have no idea on this.  Can we trust the line numbers? line 42 of  
CallsQueueDay/index.html is

<%tix->Count%>

  for me...

> Invalid Date Operator, perhaps it is something with my Date format
> settings?

The statistics code normalises all the date to ISO date formatting, so  
this should not be a problem. We have the same date format as You over  
here in germany.

Regards,
     Harald




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