[rt-devel] Long attachments timeout

[Torsten Olschewski]

Hi,

I have the same problem with long attachments. After sending testmail
with 6MB attachment, RT send the autoreplay mail but no new ticket
was created. Then apache needs all CPU time but nothing happens.
Setting "Timeout" to 3600 in httpd.conf resolved the problem.
The ticket was created in 2 minutes. But apache needs all available
Ram and app. 600MB swap space.

My test-system:
Pentium3 1GHz, 512MB RAM, IDE harddisk
RT 3.0.4
SuSE 8.2
Perl 5.8.0
Apache 1.3.27
Modperl 1.27
Mysql 4.0.13
Sendmail



Greetings,
Torsten