[rt-devel] OnOwnerChange broken in RT-3.0.3pre3 and RT-3.0.3rc3

James Goss jgoss1074 at yahoo.com
Fri Jun 20 08:32:20 EDT 2003


For what it's worth, I am alos seeing this problem...

> -----Original Message-----
> From: rt-devel-admin at lists.fsck.com 
> [mailto:rt-devel-admin at lists.fsck.com] On Behalf Of Matt Simonsen
> Sent: Thursday, June 19, 2003 6:51 PM
> To: rt-devel at lists.fsck.com
> Subject: [rt-devel] OnOwnerChange broken in RT-3.0.3pre3 and 
> RT-3.0.3rc3
> 
> 
> We have a scrip setup for 'On Owner Change Notify Owner with template
> Transaction'. Unfortunately, it does nothing when you go to the people
> section and reassign the ticket. This is not what I would expect.
> 
> I have debugging on for logging, there is nothing logged when a ticket
> has the owner changed. When other tickets call scrips it logs 
> the action
> - so I suspect that somewhere the condition is not being called. It is
> global, just like out other scrips that are working.
> 
> Is this a bug any others have been having? If not, any ideas how to
> start finding the issue?
> 
> Thanks
> Matt
> 
> _______________________________________________
> rt-devel mailing list
> rt-devel at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-devel
> 




More information about the Rt-devel mailing list