[rt-devel] notify owner issues, 2.1.83
Jesse Vincent
jesse at bestpractical.com
Fri Mar 7 18:26:32 EST 2003
This is how RT2 and RT3 have always been. It is not a change.
If your RT2 does something different, a local user has _altered_ RT's
code.
On Fri, Mar 07, 2003 at 03:24:57PM -0800, matthew zeier wrote:
>
> I'm still having issues on this notify owner scrip. If an owner updates a
> ticket, the scrip does not trigger. If a non-owner updates the ticket, the
> owner gets an update.
>
> Looking into this more, if any watcher updates the ticket, that watcher
> (owner, admin) doesn't get the update, regardless of the scrip action.
>
> Is this the "new way" for rt3? Or a bug?
>
>
> --
> matthew zeier | "Nothing in life is to be feared.
> InteleNet Communications, Inc. | It is only to be understood."
> (949) 784-7904 | - Marie Curie
>
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