[rt-devel] notify owner issues, 2.1.83

[matthew zeier]

My productoin rt2 has:

@{ $self->{'To'} }  = grep ( !/^$creator$/, @To );
@{ $self->{'Cc'} }  = grep ( !/^$creator$/, @Cc );
@{ $self->{'Bcc'} } = grep ( !/^$creator$/, @Bcc );
@{ $self->{'PseudoTo'} } = @PseudoTo;

in Notify.pm.

I'll accept that my install was somehow changed, but it's not at all clear
to me where.  The obvious files don't show any diffs when compared to the
default files.

----- Original Message -----
From: "Jesse Vincent" <jesse at bestpractical.com>
To: "matthew zeier" <mrz at intelenet.net>
Cc: <rt-devel at lists.fsck.com>
Sent: Friday, March 07, 2003 3:42 PM
Subject: Re: [rt-devel] notify owner issues, 2.1.83


> http://www.fsck.com/rtfm/article.html?id=5#73
>
>
> On Fri, Mar 07, 2003 at 03:35:37PM -0800, matthew zeier wrote:
> > Seriously?  I've done two seperate RT2 installs and both behave the
same.
> >
> > OnTransaction NotifyOwner with template Transaction
> >
> > I diff'd Notify.pm from a fresh download of rt2.0.15 and what I have
> > installed and it came out the same.  Did the same for AnyTransaction.pm,
> > same thing.
> >
> > Where would some local user (me) have altered RT?
> >
> > - mz
> >
> > ----- Original Message -----
> > From: "Jesse Vincent" <jesse at bestpractical.com>
> > To: "matthew zeier" <mrz at intelenet.net>
> > Cc: <rt-devel at lists.fsck.com>
> > Sent: Friday, March 07, 2003 3:26 PM
> > Subject: Re: [rt-devel] notify owner issues, 2.1.83
> >
> >
> > > This is how RT2 and RT3 have always been. It is not a change.
> > > If your RT2 does something different, a local user has _altered_ RT's
> > > code.
> > >
> > > On Fri, Mar 07, 2003 at 03:24:57PM -0800, matthew zeier wrote:
> > > >
> > > > I'm still having issues on this notify owner scrip.  If an owner
updates
> > a
> > > > ticket, the scrip does not trigger.  If a non-owner updates the
ticket,
> > the
> > > > owner gets an update.
> > > >
> > > > Looking into this more, if any watcher updates the ticket, that
watcher
> > > > (owner, admin) doesn't get the update, regardless of the scrip
action.
> > > >
> > > > Is this the "new way" for rt3?  Or a bug?
> > > >
> > > >
> > > > --
> > > > matthew zeier                        | "Nothing in life is to be
feared.
> > > > InteleNet Communications, Inc.       |  It is only to be
understood."
> > > > (949) 784-7904                       |       - Marie Curie
> > > >
> > > > _______________________________________________
> > > > rt-devel mailing list
> > > > rt-devel at lists.fsck.com
> > > > http://lists.fsck.com/mailman/listinfo/rt-devel
> > >
> > > --
> > > http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
> > >
> >
> > _______________________________________________
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> > rt-devel at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-devel
>
> --
> http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
>