[rt-devel] web services interface

[Michael Lausch]

On Mon, 2003-03-10 at 23:15, Jesse Vincent wrote:
> 
> 
> 
> > > I'm very interested in hooking the Insect up to an external task service, is
> > > there an ETA on the web service interface or maybe a WSDL doc?  Also, do you
> > > have a public demo I can hit to play around with?
> > 
> > hmm... depending on requests  i'll start working on encapsulating RT
> > into SOAP (a python/gtk GUI using this SOAP interface may follow) so
> > that it is possible to access RT (at least partially) from webpages
> > written in PHP or Java or ......
> 
> The internal web-services API that we're working on is going to be
> REST-based. It's based on simple GET/POST requests and squirts things
> back to the client as RFC-822 formatted messages. It was designed to be
> easy to implement and work with, even from simple shell scripts.  We're
> expecting the initial version to be available within the next couple
> weeks. That said, I'd be thrilled to see a prototype SOAP interface, with an eye
> toward eventually providing it in core. Do you want to start with basic
> ticket display/create/update?

that's the plan.
first display, then create and then updating. 

display is the most critical for me (using RT as a simple workflow
engine, interpreting custom fields as states and using the field values
to display the position of the ticket in the workflow). I'm no perl
hacker and i feel a lot more comfortable with other languages for GUI
programming. honestly, merging tickets and editing ticker relations
through the web interface is not very easy but i have no idea how it can
be done better through the web. 



> 
> 
> 	Best,
> 	Jesse
> 
> 
> -- 
> http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
>