[rt-devel] rt2-to-rt3 exporter and duplicate email addresses

Jesse Vincent jesse at bestpractical.com
Wed Mar 12 23:54:44 EST 2003


FWIW, I think I've licked this in the latest rleease, which you should
see tonight, before I fall over dead asleep


	-j


On Mon, Mar 03, 2003 at 05:23:57AM -0800, matthew zeier wrote:
> That $user_map -is- used later on.  The import croaked on me when 
> importing ticket content.  If anyone has a good work-around, I'm all 
> ears.
> 
> Also, line 552 -
> 
> die "Failed to create user for" . Dumper $user. "\n$umsg\n" unless 
> ($id);
> 
> Dumper $user doesn't do what I think it wants to do.  I get:
> 
> [Mon Mar  3 13:18:39 2003] [crit]: Failed to create user for$VAR1 = 
> 'HASH(0x90b7738)'
> 
> 
> 
> On Sunday, March 2, 2003, at 08:45 PM, matthew zeier wrote:
> 
> >
> >I appear to have a lot of duplicate email addresses in my current rt2 
> >db,
> >all from email submissions.  The exporter dutifully exported these but
> >during import, I'm constantly getting errors.
> >
> >I've commented out the die() but I'm not sure what the ramifications 
> >are.
> >The next line is:
> >
> >$user_map->{$old_id} = $id;
> >
> >Short of editting the metadata file and changing the EmailAddress for 
> >each
> >duplicate, is my method "okay"?
> >
> >
> >--
> >matthew zeier                        | "Nothing in life is to be 
> >feared.
> >InteleNet Communications, Inc.       |  It is only to be understood."
> >(949) 784-7904                       |       - Marie Curie
> >
> >_______________________________________________
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> >rt-devel at lists.fsck.com
> >http://lists.fsck.com/mailman/listinfo/rt-devel
> >
> --
> matthew zeier                        | "Nothing in life is to be feared.
> InteleNet Communications, Inc.       |  It is only to be understood."
> (949) 784-7904                       |       - Marie Curie
> 
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-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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