[rt-devel] RT vs RTFM?

Jesse Vincent jesse at bestpractical.com
Mon Mar 17 14:06:27 EST 2003


On Mon, Mar 17, 2003 at 07:19:38PM +0100, Lorens Kockum wrote:
> :-) See if I've got this right.
> 
> RT is Request Tracker.
> 
> RTFM is a much older acronym meaning Read The F...ummm Fine Manual.
> 
> RT/FM, the slash being dropped for filenames, is an extension
> (?) to RT that implements a knowledge base. Basically when you
> have the same support request five times a day, it sweetens your
> life.

Actually, these days, RTFM just means "RT FAQ Mananger" :)

But yeah :)

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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