[rt-devel] RT vs RTFM?
Jesse Vincent
jesse at bestpractical.com
Mon Mar 17 14:06:27 EST 2003
On Mon, Mar 17, 2003 at 07:19:38PM +0100, Lorens Kockum wrote:
> :-) See if I've got this right.
>
> RT is Request Tracker.
>
> RTFM is a much older acronym meaning Read The F...ummm Fine Manual.
>
> RT/FM, the slash being dropped for filenames, is an extension
> (?) to RT that implements a knowledge base. Basically when you
> have the same support request five times a day, it sweetens your
> life.
Actually, these days, RTFM just means "RT FAQ Mananger" :)
But yeah :)
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