[rt-devel] Our RT3.0 experience

[Robert Ryals]

> -----Original Message-----
> From: Bram at barnesmorgan.com [mailto:Bram at barnesmorgan.com]
> Sent: Thursday, March 20, 2003 12:00 PM
> To: rt-devel at lists.fsck.com
> Cc: paul at barnesmorgan.com; bart at barnesmorgan.com
> Subject: [rt-devel] Our RT3.0 experience
> 
> 
> Hello,
> 
> We are using RT2.0 for a several months now and we are *very* 
> happy about 
> it.
> 
> We tried RT3 today and have some comments regarding the layout.
> The layout is very complex. The main font is a little bit too 
> small in 
> most browsers and it isn't possible to make it bigger in 
> MSIE. We also 
> don't like the old background colors in the title areas in 
> combination 
> with the blue layout. 

Sounds like we need some user-contributed 'skins' for RT !

> 
> A more clear menu is definitely an good idea, but... The menu 
> on the left 
> side makes the main area too small. Sometimes it is difficult to 
> distinguish the different levels in the menu. Maybe a menu on 
> top of the 
> page is a good solution ?
> 
> The larger tables make everything feel much slower then the old RT.
> 
> Because everybody in our office preferred RT2 over RT3, we 
> downgraded our 
> installation back to RT2....
> 
> RT3 has nice new features (we also didn't find any bugs in 
> it) but the 
> layout is really a stumbling block.
> 
> Greets,
> Bram Vandoren.
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