[rt-devel] rt2 to rt3 importer errors

Jesse Vincent jesse at bestpractical.com
Thu Mar 20 13:06:41 EST 2003


Give it just a bit. I expect a new importer/exporter pair to be out
sometime today


On Thu, Mar 20, 2003 at 11:00:58AM -0700, butch at infowest.com wrote:
> 
> 
> So I got daring and tried the rt2 database to dumpfile on 30000 tickets, and 
> all worked fine.
> 
> dumpfile to the rt3 database was working fine, up until the following errors 
> occured:
> 
> [Thu Mar 20 17:51:24 2003] [crit]: 1 (/usr/local/rt3/lib/RT/ACE_Overlay.pm:884)
> [Thu Mar 20 17:51:24 2003] [crit]: Can't load a principal for id  
> (/usr/local/rt3/lib/RT/ACE_Overlay.pm:885)
> [Thu Mar 20 17:52:06 2003] [crit]: Couldn't load principal  to grant them 
> SeeQueue on queue admin-talk
> $VAR1 = {
>           'PrincipalId' => undef,
>           'PrincipalType' => 'User',
>           'Name' => 'SeeQueue'
>         };
>  (/usr/local/rt3/lib/RT.pm:228)
> 
> This occured after the Creating #### - user at host.com section,
> and after a number of Adding ## to ##### lines.
> 
> Using version 1.5 of the rt2-to-rt3 util. Anybody have any clues?
> 
> Thanks,
> 
> Cassidy Larson
> 
> 
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