http://fsck.com/pub/rt/devel/rt2-to-rt3-v1.6.tar.gz This version adds a first cut of an "incremental import" tool, so that large sites can manage to do a full import without extensive downtime. More details are in the readme. I'd love to hear success/failure reports. Jesse -- http://www.bestpractical.com/rt -- Trouble Ticketing. Free.