[rt-devel] RT 2 to RT 3 version 1.6

Vivek Khera khera at kcilink.com
Fri Mar 21 14:05:32 EST 2003


>>>>> "JV" == Jesse Vincent <jesse at bestpractical.com> writes:

>> >> Could not create scrip: On Resolve Notify Requestors, Ccs and AdminCcs As
>> >> Comment with templateescalation-resolved in queue14

JV> the importer can't import custom templates

Ouch!  *Every* one of my queues has a customized OnCreate template sent
to the creator giving them topic-specific instructions regarding their
query...

What happens to them?  Do the templates get lost and the corresponding
scrips ignored?  I guess manually recreating them wouldn't be a big
issue...



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