[rt-devel] RT 3.0.2pre4: duplicate messages

[Jesse Vincent]

What do you have listed as the owner's email address in RT?
I bet RT thinks you're two different people.
	-j


On Thu, May 01, 2003 at 05:24:00AM -0700, Stanislav Sinyagin wrote:
> Hi, 
> 
> I haven't looked deeply in the code yet, and here's the problem summary:
> 
> I have opened the ticket with the web interface, hence I'm the requestor. 
> I also took its ownership. As a result, we have 
>   Owner: ssinyagin
>   Requestors: s.sinyagin at ourdomain.com
> 
> When the CC person replies to the ticket with e-mail, 
> I get two copies of each message. 
> 
> When the CC person adds a comment via web interface, I receive only one 
> copy.
> 
> Cheers,
> Stan
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