[rt-devel] Create ticket with CLI
Guillaume Perréal
perreal at lyon.cemagref.fr
Thu Oct 9 04:58:42 EDT 2003
Just a warning about this: when creating a new ticket, the CLI will
first create an *empty* ticket in the default queue ("General") and then
only sets up its values (queue, requestor, owner, subject, and whatever
you submitted). This will create as many transactions as there are
parameters to set.
And because of the empty creation, if you have a script that sends admin
notification on ticket creation (as shipped by default), admins will
receive a bogus mail.
--
Guillaume Perréal.
Responsable informatique,
Cemagref, groupement de Lyon,
France.
Tél: (+33) 4.72.20.87.87.
Fax: (+33) 4.78.47.78.75.
Site: http://www.lyon.cemagref.fr/
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