[Rt-devel] error logs

Jon Morby jon at fido.net
Sat Aug 14 18:05:59 EDT 2004

I'm trying to add Jesse's sample code on generating a password for new  
users ... I originally had this as a separate scrip but have now found  
and discovered the wiki article on this  
(http://wiki.bestpractical.com/index.cgi?AutogeneratedPassword) and  
have re-done along those lines.

I now have

===== CUT ======
Subject: AutoReply: {$Ticket->Subject}


This message has been automatically generated in response to the
creation of a trouble ticket regarding:
a summary of which appears below.

There is no need to reply to this message right now.  Your ticket has  
assigned an ID of [{$rtname} #{$Ticket->id()}].

Please include the string:

          [{$rtname} #{$Ticket->id}]

in the subject line of all future correspondence about this issue. To  
do so,
you may reply to this message.

*RT::User::GenerateRandomNextChar = \&RT::User::_GenerateRandomNextChar;

if (($Transaction->CreatorObj->id != $RT::Nobody->id) &&

     (!$Transaction->CreatorObj->Privileged) &&
     ($Transaction->CreatorObj->__Value('Password') eq '*NO-PASSWORD*')
     ) {

         my $user = RT::User->new($RT::SystemUser);
         my ($stat, $pass) = $user->SetRandomPassword();

         if (!$stat) {
                 $OUT .=

"An internal error has occurred. RT was not able to set a password for  
Please contact your local RT administrator for assistance.";


$OUT .= "
You can check the current status and history of your requests at:


When prompted, enter the following username and password:

         Username: ".$user->Name."
         Password: ".$pass."


                         Thank you,

===== CUT ======

I get the following error however

[Sat Aug 14 22:01:49 2004] [crit]: Trying to check RT::Queue rights for  
an unspecified RT::Queue (/opt/rt3/lib/RT/Principal_Overlay.pm:355)

Any ideas?

Kindest Regards

Jon Morby

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