[Rt-devel] Error using the web interface

[Jesse Vincent]

> Doing some trace on mysql I can found that the last query to the
> update request is a select on the sessions table. I was expecting
> this to be a library version problem, did a small change on the
> rt_test_dependencies to show the actual installed version inside
> "()" as you can see following:
>
>

1) This question is much better put to rt-users instead of rt-devel.

2) Instead of running the test dependencies script wich just tells us 
you have the minimal versions of things needed, send us the output of

http://rt-server-domai-name/Admin/Tools/Configuration.html

And since that doesn't list it yet, tell us some more about your 
webserver.

> perl:
>         5.8.3...found
> users:
>         rt group (www-data)...found
>         bin owner (root)...found
>         libs owner (root)...found
>         libs group (bin)...found
>         web owner (www-data)...found
>         web group (www-data)...found
> MASON dependencies:
>         Params::Validate 0.02 (0.74)...found
>         Cache::Cache  (1.02)...found
>         Exception::Class 1.14 (1.19)...found
>         HTML::Mason 1.23 (1.26)...found
>         MLDBM  (2.01)...found
>         Errno  (1.09)...found
>         FreezeThaw  (0.43)...found
>         Digest::MD5 2.27 (2.33)...found
>         CGI::Cookie 1.20 (1.24)...found
>         Storable 2.08 (2.12)...found
>         Apache::Session 1.53 (1.6)...found
>         XML::RSS  (1.04)...found
> MAILGATE dependencies:
>         HTML::TreeBuilder  (3.13)...found
>         HTML::FormatText  (2.01)...found
>         Getopt::Long  (2.34)...found
>         LWP::UserAgent  (2.032)...found
> CLI dependencies:
>         Getopt::Long 2.24 (2.34)...found
> CORE dependencies:
>         Digest::base  (1.00)...found
>         Digest::MD5 2.27 (2.33)...found
>         DBI 1.37 (1.43)...found
>         Test::Inline  (0.16)...found
>         Class::ReturnValue 0.40 (0.52)...found
>         DBIx::SearchBuilder 1.01 (1.01)...found
>         Text::Template  (1.44)...found
>         File::Spec 0.8 (0.87)...found
>         HTML::Entities  (1.27)...found
>         HTML::Scrubber 0.08 (0.08)...found
>         Net::Domain  (2.19)...found
>         Log::Dispatch 2.0 (2.10)...found
>         Locale::Maketext 1.06 (1.08)...found
>         Locale::Maketext::Lexicon 0.32 (0.38)...found
>         Locale::Maketext::Fuzzy  (0.02)...found
>         MIME::Entity 5.108 (5.404 )...found
>         Mail::Mailer 1.57 (1.62)...found
>         Net::SMTP  (2.29)...found
>         Text::Wrapper  (1.000)...found
>         Time::ParseDate  (2003.1126)...found
>         File::Temp  (0.14)...found
>         Term::ReadKey  (2.21)...found
>         Text::Autoformat  (1.12)...found
>         Text::Quoted 1.3 (1.8)...found
>         Tree::Simple 1.04 (1.07)...found
>         Scalar::Util  (1.13)...found
>         Module::Versions::Report  (1.02)...found
> DEV dependencies:
>         Regexp::Common  (2.117)...found
>         Time::HiRes  (1.59)...found
>         Test::Inline  (0.16)...found
>         HTML::Form  (1.044)...found
>         HTML::TokeParser  (2.28)...found
>         WWW::Mechanize  (1.02)...found
> MYSQL dependencies:
>         DBD::mysql 2.1018 (2.9003)...found
>
> Have anyone experienced this before? What Im doing wrong?
>
> Thanks a lot.
>
> Best regards,
>
> Saverio.
> --
> Saverio Palmieri Neto
> DGL Brasil
> Phone: +55 (19) 3794-7407
> Mobile: +55 (19) 8111-2667
> Fax: +55 (19) 3794-7414
> www.dgl.com.br
>
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