[Rt-devel] Any example NoAuth ticket submission forms?

[Peter Burkholder]

Our website currently has links like:

    For help, please contact <a
    href="mailto:support at dlese.org">support at dlese.org</a>

But this assumes the user has a mail client, but that isn't always the case. 

What we'd like is something along the lines of:
    For help, please contact <a
    href="mailto:support at dlese.org">support at dlese.org</a> or fill out <a
    href="http://rt.dlese.org/blah/form.html">THIS FORM</a>.

What would be "THIS FORM"?

I'd like a way for an anonymous remote user to fill in a webform, click
submit, and have a ticket created.  If the user doesn't provide an email
address on the form, I'm not sure how to handle that...

Does that make sense now?

Thanks,

Peter


On Thu, Dec 09, 2004 at 07:38:06PM -0500, Andy Harrison wrote:
> On Thu, 9 Dec 2004 13:57:22 -0700, Peter Burkholder <peterb at ucar.edu> wrote:
> > There's some interest here in providing a ticket submission process that
> > doesn't require email (e.g. for Kiosk users).
> > 
> > Does anyone have an example Mason script for doing so?  If I get an example
> > or two I'll post a generic version on the RT wiki.
> 
> Huh?  The web interface does not require email.
> 
> -- 
> Andy Harrison
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