[Rt-devel] Bug with question mark

Jesse Vincent jesse at bestpractical.com
Fri Dec 10 15:00:40 EST 2004

On Thu, Dec 09, 2004 at 03:24:25PM +0000, Luis Sousa wrote:
> Hi all,
> I'm using RT v3.0.12 and fetchmail to fetch mail from a POP3 account.
> When the ticket is created, the default scrips send an email to the 
> requestor. Till here, everything OK.
> When I tested to send an e-mail with a question mark on the subject, it 
> didn't mail the requestor and on syslog I got the following error message:
> RT: error:    couldn't parse head; error near: ouco? Vamor ver.
> The original subject was: será que o erro é so de à pouco? Vamor ver.

The best way to debug problems like this is to capture the message to a
textfile on disk, such that you can replicate it by piping it to the
rt-mailgate.  Then gzip the message and tell us where to get a copy to
test with.

> How can I solve this problem?
> Best regards,
> Luis Sousa
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