[Rt-devel] Problem with my 3.4.0rc1 install

Dave Alden alden at math.ohio-state.edu
Thu Dec 23 13:24:38 EST 2004


On Thu, Dec 23, 2004 at 12:47:39PM -0500, Jesse Vincent wrote:
> Who has the "OwnTicket" right for that ticket's queue?

None of us do directly, but we all have SuperUser -- I thought that was
enough.  I've given one of my users OwnTicket in the Global user rights
and sure enough, now I can give him the ticket.  Are there other rights
that I need (and what is the purpose of "SuperUser" now)?  :-)


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