[Rt-devel] mails to empty list, 3.2

[Jesse Vincent]

On Fri, Jul 02, 2004 at 10:44:06AM -0700, matthew zeier wrote:
> In the interest in solving this, what am I grep'ing for?  The rt message id?
> 
> rt-3.2.0-22917-118763-6.12.2135142317676 at intelenet.net ?
> 
> (I don't see that in any file under /var/log or in /var/log/httpd.)

Yes. Also "Scrip"  or "RT" elsewhere in your syslog configuration. 
You could also crank up RT's "LogToScreen" directive and everything
shoul;d get into your apache error log.  This stuff gets logged on every
RT server I've touched. And without it, we're SOL for debugging what's
going on.

> 
> 
> ----- Original Message ----- 
> From: "Jesse Vincent" <jesse at bestpractical.com>
> To: "matthew zeier" <mrz at intelenet.net>
> Cc: <rt-devel at lists.fsck.com>
> Sent: Friday, July 02, 2004 8:58 AM
> Subject: Re: [Rt-devel] mails to empty list, 3.2
> 
> 
> >
> >
> >
> > > >It logs to the syslog service. You may have syslog configured to put
> > > >information in /var/log/messages, for example.
> > > >
> > >
> > > You misunderstand - RT's logging to syslog just fine but it's not
> > > logging the "message id" that you asked for (infact, no errors after I
> > > upgraded Text::Quote).  It's set to "debug" which appears to be the
> > > lowest log level, unless there's another one that tells me "message
> > > id".
> >
> > Well, _my_ RT instance puts some information in /var/log/messages and
> > some in /var/log/syslog. (And for various reasons, other information in
> > apache's error log.
> >
> > >
> > > --
> > > matthew zeier - "Nothing in life is to be feared.  It is only to be
> > > understood." - Marie Curie
> >
> > -- 
> >

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