[Rt-devel] RFE for RT?

Richard Ellis Richard.Ellis at Sun.COM
Fri Jul 9 08:16:52 EDT 2004


How easy or impossible would it be to be able to exclude weekends from
days being counted in due date calculation.

This has been put forward by our Business Unit who want to be able to
keep inputting their two days for due date, but to be able to ignore Sat
and Sun from the calculation.

E.g. a ticket submitted at 12 on Friday would be due at 12 on Sunday,
but Saturday and Sunday are not working days, so they would prefer its
due date to be 12 on Tuesday.



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