[rt-devel] RT-3.0.9 overview.

[Jesse Vincent]

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On Mar 15, 2004, at 10:30 AM, Autrijus Tang wrote:

> On Mon, Mar 15, 2004 at 05:35:03PM +0300, Ruslan U. Zakirov wrote:
>> I've setup English lang for my prefs but rt send me notificatons from
>> RT_System in Russian. This is *very* bad, our US, DE customer unhappy
>> when they get mails in Russian and start spam on support team.
>
> Common complaint here too.  The messages are in the lang of the actor,
> not the individual recipients.  I know of no easy way to fix that...

I think that the templates should probably default to English, _not_ 
the language of the currently logged in user.
The problem is that the RT_System user object that's being used for 
ticket creation is picking up the current user's language information.
Autrijus, what do you think of hardcoding the language handle code to 
_not_ loc for RT_SystemUser?


Jesse

> For localised templates (templates that has {loc(...)}) in it,
> Template_Overlay line 385:
>
>     *T::loc         = sub { $T::Ticket->loc(@_) };
>
> is the one to fix.
>
> Thanks,
> /Autrijus/
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