[rt-devel] Re: RT Feature Discussion: How do you feel about group e-mail addresses?

[seph]

> We have group mailboxes that are monitored by the current
> on-call person. When we add groups as watchers in RT,
> all members of the group get e-mail notifications. We
> would like for only the group e-mail to be notified.

I've often wanted something like that.

> How does everyone feel about an e-mail field for UserDefined
> groups, along with a RT_Config option to only notify the
> group e-mail address when it is defined, otherwise
> notify the members individually. Or we could see the
> option on a per-group basis.

I'd prefer to see a method of adding bare email addresses to a
group. And a method of only emailing some members of a group. I would
prefer not having a config option. Of course, I have no authority either.

seph