[Rt-devel] Search doesn´t work

[Ruslan U. Zakirov]

	Hello.
1) restart Apache after patch.
2) clean mason obj cache in /path/to/rt/var/mason_data/obj
3) Do you use international chars in search?
4) Comment on log below.
5) Any records in RT log?

Tina Schade wrote:
> Hello,
> 
> I work with RT 3.0.10, Apache 1.3.28 and modperl 1.28 and have the Problem 
> that the search only works sporadically. Sometime it works one or two times, 
> than it works not and I get back "0 tickets found"!!!
> 
> I put on the following patch:
> ===html/Search/Elements/PickRestriction=======================================================
> --- html/Search/Elements/PickRestriction  (revision 100)
> +++ html/Search/Elements/PickRestriction  (local)
> @@ -22,7 +22,7 @@
>  %#
>  %# END LICENSE BLOCK
>  <FORM ACTION="Listing.html" METHOD="GET">
> -<INPUT TYPE=HIDDEN NAME="Bookmark" VALUE="<% 
> $session{'tickets'}->FreezeLimits()|u %>">
> +<INPUT TYPE=HIDDEN NAME="Bookmark" VALUE="<% 
> $session{'tickets'}->FreezeLimits() %>">
>  <& /Elements/TitleBoxStart, title => loc('Refine search')&>
>  <INPUT TYPE=HIDDEN NAME="CompileRestriction" VALUE=1>
> 
> But it the RT Search works not better with it.
> In the apache log files I found the following, but I don´t know if it has 
> something to do with the search. I think not.
> 
> [Mon May  3 13:22:57 2004] [warn] child process 5127 still did not exit, 
> sending a SIGTERM
> [Mon May  3 13:22:57 2004] [warn] child process 5131 still did not exit, 
> sending a SIGTERM
> [Mon May  3 13:22:57 2004] [warn] child process 5207 still did not exit, 
> sending a SIGTERM
> [Mon May  3 13:23:32 2004] [notice] Apache/1.3.28 (Linux/SuSE) mod_perl/1.28 
> configured -- resuming normal operations
> [Mon May  3 13:23:32 2004] [notice] suEXEC mechanism enabled (wrapper: 
> /usr/sbin/suexec)
> [Mon May  3 13:23:32 2004] [notice] Accept mutex: sysvsem (Default: sysvsem)
> [Tue May  4 10:26:16 2004] [error] [Mason] File does not exist: 
> /opt/rt3/share/html/favicon.ico

all OK with this log except one thing unrelaited to search Mason can't 
find requested favicon.ico file. I think you use Mozilla, do you?

> 
> 
> I would be very happy, if someone can help me.
> Thanks,
> Tina
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