[Rt-devel] bug?

Todd Chapman rt at chaka.net
Sat Oct 30 10:16:08 EDT 2004


I'm pretty sure it always worked that way...

On Fri, Oct 29, 2004 at 04:32:52PM -0700, Alex Rebrik wrote:
> Greetings,
> 
> After upgrading to 3.2.2 from 3.0.8 I noticed that Bulk Update behaves
> in a different way then it used to. Previously when one would search for
> tickets and limit the search results by 10 per page, then could click
> bulkupdate link (Update All These Tickets at Once) and see the page of
> 10 tickets to pick from. Currently a search limited to 10 tickets per
> page will produce reulsts with 10 items per page, though after selecting
> Bulk Update the page comes up with entire ticket list from the search -
> i.e. one page with 300+ or as many tickets as it happend to find
> according to criteria in the search. This same behavior is also present
> in 3.3.10. 
> 
> 3.2.2 Installation is:
> 
> perl 5.8.5
> mod_perl 1.29
> apache 1.3.33
> DBIx-SearchBuilder 1.11
> MySQL 4.0.17
> 
> 
> 3.3.10 Installation is:
> 
> perl 5.8.5
> mod_perl 1.29
> apache 1.3.33
> DBIx-SearchBuilder 1.12
> 
> 
> Has anyone noticed similar behavior or am I alone here?
> 
> Sincerely,
> Alex Rebrik.
> 
> P.S. For now to work-around this issue I've dropped some quick Java
> script to "de-select" all tickets in BulkUpdate with one click (in our
> case 300+ tickets usually turn up on a search with status=New /
> ower=Nobody / queue=MainQueue) this isn't the preferred way however. 
> 
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