[Rt-devel] RT-FM-2.1.34 SeeClass problem

[Joop van de Wege]

On Wed, 10 Aug 2005 16:01:33 -0400
Jesse Vincent <jesse at bestpractical.com> wrote:

> > > > I installed the latest develpment RT-FM and one of my collegues noticed
> > > > that he didn't have the ability to select a Class. It was possible for
> > > > him to make a new class but after that he couldn't pick it to edit it.
> > > > He is in our internal RT group which has all rights assigned to it
> > > > except: SuperUser and ShowOutgoingMail.
> > > > Adding SuperUser gives him the possibility to select the class.
> > > > Any particular reason why this is so?
> > > 
> > > Did you grant him the right to "SeeClass" explicitly?
> > No, all rights are set on a global level.
> > Group 'onderhoud' has all RT rights granted except SuperUser and
> > ShowOutgoingEmail and has all RT-FM rights assigned, including SeeClass
> > Explicitly giving him SeeClass doesn't work either, no classes are
> > visible. Adding SuperUser to this user fixes this.
> 
> Explicitly giving him SeeClass globally or for that one class?
Tried both, first as a said globally but now also tried explicitly
giving the user SeeClass, problem persists.

Joop

-- 
Joop van de Wege <JoopvandeWege at mococo.nl>