[Rt-devel] RT-FM-2.1.34 SeeClass problem

[Jesse Vincent]

On Wed, Aug 10, 2005 at 09:13:37PM +0200, Joop van de Wege wrote:
> 
> On Wed, 10 Aug 2005 12:42:23 -0400
> Jesse Vincent <jesse at bestpractical.com> wrote:
> 
> > 
> > 
> > 
> > On Wed, Aug 10, 2005 at 02:56:31PM +0200, Joop van de Wege wrote:
> > > Hi All,
> > > 
> > > I installed the latest develpment RT-FM and one of my collegues noticed
> > > that he didn't have the ability to select a Class. It was possible for
> > > him to make a new class but after that he couldn't pick it to edit it.
> > > He is in our internal RT group which has all rights assigned to it
> > > except: SuperUser and ShowOutgoingMail.
> > > Adding SuperUser gives him the possibility to select the class.
> > > Any particular reason why this is so?
> > 
> > Did you grant him the right to "SeeClass" explicitly?
> No, all rights are set on a global level.
> Group 'onderhoud' has all RT rights granted except SuperUser and
> ShowOutgoingEmail and has all RT-FM rights assigned, including SeeClass
> Explicitly giving him SeeClass doesn't work either, no classes are
> visible. Adding SuperUser to this user fixes this.

Explicitly giving him SeeClass globally or for that one class?

> 
> Joop
> 
> 
> -- 
> Joop van de Wege <JoopvandeWege at mococo.nl>
> 
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