[Rt-devel] Counters Time of a Ticket in a certain Queue

[Hugo Miguel Gomes Delgado]

Hello,
I need to know if its possible to reset the counter time of a ticket when
the change from a queue to another queue, keeping the time of the creation
of a ticket in a Global Counter Time. But have individual time  counters of
individual queue’s. Waiting for a reply.
 
Best Regards,
 
_______________________________
Hugo Miguel Delgado
TvCabo Portugal
DRSIP - Direcção de Redes e Serviços IP
R. Tomás Ribeiro 2, sala 1.05
1050-229 Lisboa

Tel. 215002146
Email. hugo.delgado at netcabo.pt
_______________________________
 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.bestpractical.com/pipermail/rt-devel/attachments/20050308/23a4c0c3/attachment.htm