[Rt-devel] problem with customfield when quick create tickets

[Rejo Zenger]

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++ 26/04/05 12:12 +0200 - Rejo Zenger:
>I have one globally defined custom field, "CustomerId". This seems to
>work, except in one specific situation. When using the QuickCreate (in
>top blue bar of screen, the pull down menu), no matter what I specify as
>value for CustomerId, it will nog get recorded. When I edit the newly
>created ticket, via "Basics" tab, I can specify a CustomerId which is
>then recorded. 

Noone does see the same behaviour?

I have this problem in two specific situations: 1) in quick create where
it doesn't matter if and what value I enter in the CF and 2) in bulk
ticket update if i do not enter a value. In both cases I end up with a
null value in the CF. 

Any idea?


- -- 
Rejo Zenger <rejo at rz.xs4all.nl> - http://rejo.zenger.nl - PGP 0x75FC50F3
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