[Rt-devel] Uploading information into RT

Leo Larson llarson at MIT.EDU
Wed Nov 9 12:04:48 EST 2005

I'm trying to load some completed tasks into RT.  I can setup a template 
file and load it without a problem, most if it works well.

However, I'm setting the status to resolved, and it seems to be changing 
the date to the current date.

Here is my template record.
===Create-Ticket: ticket1
Queue: LEO::Test
Subject: Testing out loading
Status: resolved
Content: This record is to test out the loading process
Owner: leo
Resolved: 09-Jan-2005

I've tried a couple of different date formats but it always set the 
resolved date to sysdate.

Any ideas on how I might be able to get the date to load through a 
template?  Am I using the right tag?

Any other ides if not?

Leo E. Larson III
IT Project Manager
Information Services & Technology
Student Services Information Technology
Massachusetts Institute of Technology
77 Massachusetts Avenue W92-290
Cambridge, MA 02139
Tel: 617-452-2190  
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