[Rt-devel] RT-3.5.3: suggestion for Preferences

Joby Walker joby at u.washington.edu
Tue Sep 6 11:58:09 EDT 2005

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We'd like the group preference configuration as well.

Stephen Turner from MIT has already put together the bits to put all of
a users saved searches (group and individual) on the homepage:


Joby Walker
ITI SSG, University of Washington
- --
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Alexander List wrote:
> Hello,
> I just had a look at RT 3.5.3 and noticed the really useful feature that
> permits customization of the search views and the "RT at a Glance" page
> on a per-user basis.
> What about defining per-group defaults for those views? E.g. billing
> agents get a different view than technical support people, who see
> something else than sales people. To me it doesn't make sense to
> configure those views individually if the configuration applies to a
> large group of users...
> What I'd also love to see is links to a user defined subset of "my saved
> searches" on the start page...
> Thanks for a wonderful piece of software, keep up the good work!
> Alex
> PS: I just ordered my copy of "RT Essentials" :-)
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