[Rt-devel] RT-3.5.3: suggestion for Preferences

[Joby Walker]

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We'd like the group preference configuration as well.

Stephen Turner from MIT has already put together the bits to put all of
a users saved searches (group and individual) on the homepage:

http://wiki.bestpractical.com/index.cgi?HomePageSavedSearches

Joby Walker
ITI SSG, University of Washington
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PGP key: https://staff.washington.edu/joby/joby-u-pub.asc


Alexander List wrote:
> Hello,
> 
> I just had a look at RT 3.5.3 and noticed the really useful feature that
> permits customization of the search views and the "RT at a Glance" page
> on a per-user basis.
> 
> What about defining per-group defaults for those views? E.g. billing
> agents get a different view than technical support people, who see
> something else than sales people. To me it doesn't make sense to
> configure those views individually if the configuration applies to a
> large group of users...
> 
> What I'd also love to see is links to a user defined subset of "my saved
> searches" on the start page...
> 
> Thanks for a wonderful piece of software, keep up the good work!
> 
> Alex
> 
> PS: I just ordered my copy of "RT Essentials" :-)
> _______________________________________________
> Rt-devel mailing list
> Rt-devel at lists.bestpractical.com
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
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