[Rt-devel] RT Statistics

Kelly F. Hickel kfh at mqsoftware.com
Tue Aug 22 14:44:12 EDT 2006


Robert,
  There is an add-in called RTx::Statistics, but I haven't been able to
update it in awhile, and there are reports that it doesn't work properly
with 3.6, although I believe that at least one person was able to get it
to work.

More information:
http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage	

-- 

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh at mqsoftware.com


> -----Original Message-----
> From: rt-devel-bounces at lists.bestpractical.com [mailto:rt-devel-
> bounces at lists.bestpractical.com] On Behalf Of Jason A. Smith
> Sent: Tuesday, August 22, 2006 1:35 PM
> To: Robert Seifer
> Cc: rt-devel at lists.bestpractical.com
> Subject: Re: [Rt-devel] RT Statistics
> 
> Check out the rt-count script here:
> 
> http://www.cs.kent.ac.uk/people/staff/tdb/rt3/
> 
> ~Jason
> 
> 
> On Tue, 2006-08-22 at 13:42 -0400, Robert Seifer wrote:
> > RT has served me well, we have some 90,000 tickets, in varying
> queues.  I have been asked to start providing
> > statistics for how many tickets, per queue, we get per week.  Is
> this some standard reporting module I've yet
> > to run across, or should I roll my own?
> >
> >
> >
> > _______________________________________________
> > List info: http://lists.bestpractical.com/cgi-
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> >
> --
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> |  Jason A. Smith                          Email:  smithj4 at bnl.gov |
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> |  Brookhaven National Lab, P.O. Box 5000  Fax:   +1-631-344-7616  |
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