[Rt-devel] RT Statistics

Kevin Riggle kevinr at bestpractical.com
Wed Aug 23 12:39:02 EDT 2006


> > On Tue, 2006-08-22 at 13:42 -0400, Robert Seifer wrote:
> > > RT has served me well, we have some 90,000 tickets, in varying
> > queues.  I have been asked to start providing
> > > statistics for how many tickets, per queue, we get per week.  Is
> > this some standard reporting module I've yet
> > > to run across, or should I roll my own?
> > >
If you're running a RT in the 3.6 series, you have some reporting
functionality built in -- see 'Reports' under 'Tools' in the main menu.

- Kevin
-- 
  Kevin Riggle <kevinr at bestpractical.com>
  Best Practical Solutions, LLC


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