[Rt-devel] Querybuilder problems.

[Stephen Turner]

> -----Original Message-----
> From: rt-devel-bounces at lists.bestpractical.com 
> [mailto:rt-devel-bounces at lists.bestpractical.com] On Behalf 
> Of Matthew Sullivan
> Sent: Monday, December 18, 2006 6:38 AM
> To: RT Devel
> Subject: [Rt-devel] Querybuilder problems.
> 
> (notice the OR going to AND)...
> 
> Compounding the problem I cannot find where the custom searches are 
> stored in the DB (hints/pointers gratefully accepted).
> 

Mat,

There are various bugs in this aspect of Query Builder, depending on which
version of RT you're on. I'd suggest trying parentheses round every
condition.

The saved searches are stored in attributes against the user or group
object, depending on their scope. I think they are encoded, so looking in
the DB may not help, unless you write a perl script to extract & decode
them.

Steve

----------------------------------------
Stephen Turner
Senior Programmer/Analyst - Client Support Services
MIT Information Services and Technology (IS&T)