[Rt-devel] Proposed update to RT::Interface::Web::UpdateRecordObject

Jesse Vincent jesse at bestpractical.com
Tue Feb 21 12:10:03 EST 2006

On Mon, Feb 20, 2006 at 05:38:28PM -0500, Todd Chapman wrote:
> All,
> I am finding it common in RT customization to want to
> set site specific attributes on custom fields.
> (This may be useful for other types of RT object, but
> most other objects can use custom fields instead of
> attributes, but CF objects currently don't have custom
> fields of their own.)
> My proposed solution for making this easy comes in
> 2 parts:
> 1. Add (and submit patches) for callbacks were necesssary
>    so the RT interface gives form elements for the desired
>    attributes.

That sounds pretty reasonable.

> 2. Modify RT::Interface::Web::UpdateRecordObject and
>    possibly RT::Record::Update to accept a standardized
>    syntax for form elements (%ARGS) so that Create, Update,
>    and Delete will happen automagically once the proper
>    form elements are in place.

That sounds similar to what we're doing in new stuff and should largely
be what we already do for custom fields. Want to flesh out this proposal
a bit more?

> The alternative is to modify RT so that custom fields can
> have custom fields. Haven't thought about the details of
> that...
> Powers that be; what do you think?
> -Todd
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