[Rt-devel] 'Bulk Update' not working?

[Ben Goodwin]

I tried that, too after seeing your first email .. And that didn't work.
I've only had this problem with 3.5.x -- never with 3.4.  But if I initiate
a new query and form an advanced query by hand (or cut-n-paste a previous
query, but it MUST be a new/blank advanced query to start) such that the
FORMAT window is empty, it works just fine.  Dave -- can you see if that
works for you?

	-=| Ben 

-----Original Message-----
From: rt-devel-bounces at lists.bestpractical.com
[mailto:rt-devel-bounces at lists.bestpractical.com] On Behalf Of Glenn Sieb
Sent: Sunday, January 22, 2006 1:21 AM
To: Dave Alden
Cc: rt-devel at lists.bestpractical.com
Subject: Re: [Rt-devel] 'Bulk Update' not working?

Dave Alden said the following on 1/21/2006 10:23 PM:
> Hi,
>   I'm playing around with 3.5.7, and I can't seem to get the 'Bulk Update'
> feature to work.  I selected a bunch of tickets (status='new' and 
> Owner='Nobody'), clicked on 'Bulk Update', and then tried to change 
> the status to Deleted.  It acks like everything is going well, then it 
> reloads the same 'Bulk Update' page (and there were no changes to the
their status).
> Help?
> ...dave
> 

For grins...

Are you running MySQL?

If so, have you upgraded it lately? I had this same trouble after doing a
point-upgrade, and had to run a utility called mysql_fix_privilege_tables (I
had logged into phpMySQL and it gave me an error that said "Hey--you need to
run this utility!"--you might want to check into that.)

Best,
--Glenn

--
"They that can give up essential liberty to obtain a little temporary safety
deserve neither liberty nor safety."
          ~Benjamin Franklin, Historical Review of Pennsylvania, 1759
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