[Rt-devel] Return values of create method of ticket class

Stewart Tranter S.G.Tranter at lboro.ac.uk
Tue Jan 24 08:38:56 EST 2006


Hello Everyone,

In my script which creates a ticket, I want to display an error page if 
the Create method of the Ticket class returns an error.  According to 
the API Docs, Create returns "TICKETID, Transaction Object, Error 
Message".  For the error message I get "Ticket 57 created in queue 
'ISSS'" returned, which I don't consider to be an error.  Are the docs 
wrong, or is there a bug?

I am running RT 3.5.5 with L.Wang's Custom Field patch.

Kind regards,

Stewart
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Stewart Tranter
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Loughborough University

E:  s.g.tranter at lboro.ac.uk
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