[Rt-devel] 'Bulk Update' not working?

[Ben Goodwin]

Really?  What on earth?  I have a Pref-SummaryRows and it works for me.
Ther'es definitely something strange going on here WRT the Attributes
stuff..

	-=| Ben 

 > -----Original Message-----
 > From: Dave Alden [mailto:alden at math.ohio-state.edu] 
 > Sent: Tuesday, January 24, 2006 2:41 PM
 > To: Ben Goodwin
 > Cc: rt-devel at lists.bestpractical.com
 > Subject: Re: [Rt-devel] 'Bulk Update' not working?
 > 
 > Hi,
 > 
 > On Tue, Jan 24, 2006 at 11:35:40AM -0500, Ben Goodwin wrote:
 > > Yes, that's what I meant.  When you click "Advanced", are 
 > both boxes
 > > completely empty?
 > 
 > Yes (but read on :-).
 > 
 > > Have you ever changed your Prefs -> Search Options?
 > > I've found that I've had to completely wipe out my 
 > personal prefs (manual
 > > database alteration) to get this to work right...
 > > Try this manual database query outside RT:
 > > 
 > > SELECT 
 > Attributes.id,Attributes.Name,Attributes.Description FROM Attributes
 > > LEFT JOIN Users ON Attributes.Creator = Users.id WHERE Users.Name =
 > > 'YOURLOGINNAME' AND Attributes.Name != "SquelchMailTo" AND 
 > Attributes.Name
 > > != "SavedSearch";
 > > 
 > > Replace YOURLOGINNAME as appropriate and fix any line wrapping.
 > 
 > That returned:
 > 
 > +----+------------------+-------------+
 > | id | Name             | Description |
 > +----+------------------+-------------+
 > |  4 | Pref-SummaryRows | NULL        |
 > +----+------------------+-------------+
 > 
 > I deleted id 4 and all is well now.  Wow.  Thanks a million 
 > (I never would have
 > figured that one out).  :-)
 > 
 > ...dave
 > 
 > -- 
 > Dave Alden
 > The Ohio State University
 > Department of Mathematics
 >