[Rt-devel] Problem: "Could not load a valid user"

[Joby Walker]

The error started to occur for us again today.  So we're now hard coding
the @RT::MailPlugins as I outline below.

Joby Walker
ITI SSG, C&C, University of Washington


Joby Walker wrote:
> Yeah that is the same error we saw.  On line 567 of RT/Interface/Email.pm is
> 
> --------------------------------------------------------------------------------
>     push @RT::MailPlugins, "Auth::MailFrom" unless @RT::MailPlugins;
> --------------------------------------------------------------------------------
> 
> Try changing it to:
> 
> --------------------------------------------------------------------------------
>     @RT::MailPlugins = qw/Auth::MailFrom/;
> --------------------------------------------------------------------------------
> 
> To force usage of the Auth::MailFrom module.  This is hacky but should work.
> 
> Joby Walker
> ITI SSG, C&C, University of Washington
> 
> 
> Todd Chapman wrote:
> 
>>On Tue, Jan 24, 2006 at 10:25:37AM -0800, Joby Walker wrote:
>>
>>
>>>Are you seeing any errors in the logs?
>>>
>>
>>
>>Actually, I did find something in the error log.
>>
>>Jan 24 13:18:44 usvwoaahs501v RT: Couldn't load module 'RT::Interface::Email::': Can't locate RT/Interface/Email/.pm in @INC (@INC contains: /opt/rt3/local/lib /opt/rt3/lib /usr/local/lib/perl5/5.8.4/i686-linux /usr/local/lib/perl5/5.8.4 /usr/local/lib/perl5/site_perl/5.8.4/i686-linux /usr/local/lib/perl5/site_perl/5.8.4 /usr/local/lib/perl5/site_perl . /usr/local/apache/ /usr/local/apache/lib/perl) at (eval 5136) line 1.  Stack:   [(eval 5136):1]   [/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:56]  (/opt/rt3/lib/RT/Interface/Email.pm:581)
>>
> 
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